Shipping & Delivery

SHIPPING & DELIVERY

At EXCEYLO, we aim to make every order journey as clear and straightforward as possible.

ORDER PROCESSING

Orders are prepared for fulfilment after they are placed. Processing times can vary depending on the product, availability and fulfilment partner.

SHIPPING

Available shipping methods, destinations, delivery estimates and applicable shipping charges are displayed during checkout based on your order and delivery location.

DELIVERY TIMES

Estimated delivery times can vary depending on the destination, shipping method, product and fulfilment location. Any available delivery estimate will be shown during the ordering process.

TRACKING

Where tracking is available, tracking information will be provided after your order has been dispatched.

INTERNATIONAL ORDERS

International delivery may be subject to local customs procedures, duties, taxes or other charges depending on the destination and applicable regulations. Any such charges that are not collected at checkout may be payable by the customer.

DELIVERY ISSUES

If your order has not arrived within the expected delivery timeframe, please contact EXCEYLO customer support with your order number so we can help.

Need help?

Visit our Contact page for customer support.